| EXPERIENCE |
CSC, Los Angeles, Ca
Customer Relations, October, 2007- October, 2009
- Required to help set up formal areas for clients.
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Responsible for calling customers to obtain their feedback on how our staff did.
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Made and confirmed upcoming events.
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Reserve America, Rancho Cordova, Ca
Camping Agent, January, 2007-July, 2007
- Assisted customers in making camp site reservations.
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Talked with customers via phone to determine type of equipment, and and accomodations needed.
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Received and entered customers personal information, and payment using the companies own software.
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Explained policies and rules of certain campgrounds.
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American Home Craft, Rancho Cordova Ca
Appointment Setter, March,2004- Ferbrary, 2005
- Called perspective customers to explain type of services and merchandise and offered to set up demonstration.
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Recorded time and date of appointment in appointment book.
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Recorded names, addresses, and reactions of prospects contacted.
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Keyed all data using the companies software.
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| EDUCATION |
American River College, Sacramento, Ca
General Education, August, 2006-May,2007
- Completed six units units in computer technology, covering the function and purpose of computer hardware and software, and the social impact of using computers.
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