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| Experience |
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| APAC Customer Services Inc., 111 US Hwy 301 S Tampa,Fl 33619, Corporate Facilitator/Supervisor, Oct,2003 - current employer |
- In one year with my current organization I was able to grasp the entry level procedures and with ease propelled myself to management position. My responsibilities include cultivating and overseeing the development of employees for a Fortune 50 logistics company. I’ve developed curriculum and reinforcements to improve the quality and efficiency of our product. Leading and guiding collectives of employees to excellence and success. Demonstrating professionalism on a daily basic and developing industry professionals. Constructing reports and analyzing the proficiency of our organization. Generating and facilitating oral and visual presentations. I helped develop strategic plans to grow our organization and gain revenue from our client and successfully implemented these plans. I have developed and maintain a lasting rapport with many of my employees which has help my organization obtain a 90 % retention rate and saving revenue. I‘ve been able to lend my knowledge and expertise in people relations to many divisions within my organization, I also assisted in payroll and scheduling as well.
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| Education |
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| Hofstra University, 100 Hofstra University Hempstead,NY 11549, N/A, |
- Completed three full semesters. My primary focus was Communications (Journalism)
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