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| Experience |
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| Triangle Sign & Service, LLC., Baltimore, MD. | | March, 2009 - August, 2009 |
| Project Manager / National Service Representative |
- Managed service requests from National Retail Customers.
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Act as the liason between the local installer and the retail customer.
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Track and execute the progress of the service request from start to finish.
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Issue PO's for materials and services needed.
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Process invoices for payment and negotiate pricing.
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| Kenseal Construction Products, Baltimore, MD. | | September, 2006 - September, 2007 |
| Inside Sales |
- Phone / counter sales.
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Warehouse transfers shipping and receiving (daily).
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Purchase Orders receiving (daily).
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All aspects of the tint operation.
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All warehouse grounds and facility maintenance.
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Manage warehouse personnel (time, vacation, safety etc.).
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Maintain stock and order all product samples and color charts.
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Close daily at 4:30PM.
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| Form Services, Inc., Baltimore, MD. | | 1993 - September, 2006 |
| Inside Sales / Customer Service Representative |
- Responsible for initial and on-going training and motivation of all sales agents.
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Adept in assessment, analysis and prioritization of all qualityassurance matters.
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Electronic product specification research, inventory control and shipping/receiving duties.
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Technical support for all rental and sales materials.
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Responsible for PC based quotes, sales order entry and billing invoices.
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Manage multiple vendor relationships.
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| Form Services, Inc., Baltimore, MD. | | 1990 - 1993 |
| Warehouse / Office Clerk |
- PC based sales from walk-in customers, telephone customers and outside salespersons.
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Point of Sale transaction entry.
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Interfaced with management on customer inquiries and product enhancements.
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| |
| Form Services, Inc., Baltimore, MD. | | March, 1985 - 1990 |
| Inventory Control Specialist |
- Responsible for categorizing construction materials and other products.
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Liaison with sales staff to coordinate pick-up and delivery of materials in a timely manner.
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Forecast product stock quantities based upon projected sales volumes.
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Work closely with suppliers in order to maintain adherence to strict product quality standards.
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| Education |
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| Brooklyn Park Jr. / Sr. High School, Baltimore, MD. | | 1982 |
| DIPLOMA AWARDED |
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