Resume for Diana L Colon

Directory Home | Print | How To Print? | Download | Login Diana L Colon Address Not Published Online Melbourne Fl 32904 Phone Not Published Online merdeseli AT hotmail DOT com Objective To obtain a position in which I can use the skills I have attained in the Customer Service and Mortgage Industry. Experience GSI Commerce Melbourne, Fl Customer Service Representative May 2009 to present Provided world class customer service to eCommerce customers. Translated from English to Spanish for customers and other coworkers. Assisted in call resolution with escalated customers. Maintained and updated vendors website for accuracy.   Wells Fargo Home Mortgage Wenatchee, WA Mortgage Assistant November 2008-February 2009 Assist Home Mortgage Consultant in marketing to obtain new customers by composing and creating flyers, letters and data bases for prospective customers. Conducting customer interviews used in gathering information such as income, credit and past mortgage history for the loan application process. Assembling and reviewing customer loan application files for accuracy and submission to Underwriting with all conditions needed to close. Ordering insurance, title, escrow and payoffs for loans. Providing translation for Spanish speaking customers during the loan application process.   Construction Resource Technology Palm Bay, Fl Construction Reporter/Website Manager December 2006-June 2007 Managed an online plan room for contractors. Gathered information for bid opening dates and times. Tracked and updated information regarding bids onto online website.   Education Admiral King High School Lorain Ohio High School Diploma June, 1993

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