Resume for Brian M. Hayes

Directory Home | Print | How To Print? | Download | Login Brian M. Hayes Address Not Published Online Johnstown, PA. 15905 Home: Phone Not Published Online Cell: Cell Not Published Online hayes_19 AT yahoo DOT com Objective I want to find a good job where I can put my customer service skills to good work. Skills Inbound Call Center Customer Service SAP Computer systems useage Microsoft Office Proficient Experience Advance Employment, Inc., Johnstown, PA, Customer Service Representative, 07/2008 - Still Employed We take inbound Credit/Collections Call for a Michigan Based Utility Company. We create payment arrangements, set up special programs for low income, assist elderly customers, and soft sell appliance service programs.   A.M. Delivery, Inc./ Self EMployment, Indianapolis, IN, Single Copy Manager, 01/2008 - 06/2008 I was responsible for the daily delivery of 1850 newspapers to over 35 companies. I was responsible for the assembly, delivery, and completion of 3000 sunday newspapers. I also did all of the money collections for single copy.   Greenfield Daily Reporter, Greenfield, IN, District Manager, 11/2006 - 02/2008 I was responsible for 12 adult carriers and 11 child carriers. I did all of the contract writing, bonding, firing, and complaint resolution for my area. My district had over 5000 daily customers. I handled all money transactions for my business customers. I also built the largest Newspapers in Education program in the company history.   Education Warren Center High School, Indianapolis, IN, General, May, 1999 General Diploma, Graduated with Honors.   References Available Upon Request

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