Resume for Michael Grant

Directory Home | Print | How To Print? | Download | Login Michael Grant Address Not Published Online Phoenix, Az 85035 Cell Not Published Online MAGrant1978 AT yahoo DOT com Objective I would like to obtain a position that utilizes and further develops each of my skills and will allow me to work my way up into a position of more responsibility Skills Customer service, problem solving and processing credit card fraud claims from 2002 to 2011 Experience Bank of America 1835 E Buckeye Rd Phoenix, AZ 85034 Fraud Analyst II Feb 2007 to Mar 2011 I monitored electronic data for suspicious activity and possible fraud. I researched electronic account information and identify possible cases of fraud. I helped companies improve their capabilities and resources for the alleviation and prevention of fraud.   Discover Card 2402 W Beardsley Rd Phoenix, AZ. 85027 Customer Service Agent Sept 2004 to Aug 2006 Customer Service Representative (CSR) I was responsible for responding to customer inquiries and making sure that any problems they are experiencing are resolved.   ANC Car Rental/National and Alamo Car Rental St. James Ave Goose Creek, SC. 29445 Reservation Agent Aug 2002 to Aug 2004 Responsible for processing car reservation by phone. Accepting and keeping records of advanced deposits on reservations.   United States Marine Corps Marine Wing Support Squadron 371 PO BOX 99210 Yuma, Az. 85369 Field Wireman Mar 1998 to Mar 2002 Field wiremen holding this designation construct, operate, and maintain wire networks to link key outposts, control points, and headquarters with reliable paths for the transmission of telephone, facsimile, and digital data messages. Typical duties of this MOS are installing telephones and switchboards, laying wire and cable, adjusting equipment for proper operation, recovering wire, locating wire system faults, and operating switchboards.   Education Goose Creek High School 1137 Redbank Road Goose Creek, SC 29445 High School Diploma June 1997

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