Resume for Andrea Alvarez

Andrea Alvarez

Stockton, Ca

phone: Phone Not Published Online

andrea DOT alvarez01 AT yahoo DOT com

OBJECTIVE

To further my knowledge in banking industries and other Clerical fields where my skills might seem fit. Willing to learn new functions,and also to utilize all the knowledge I have learned threw my previous employments , Also looking for careers with potentials to grow and advance and continue to learn.

SKILLS

Over 5 years in back office environment, Proper phone ettiquette, Billingual,Computer literate and Proficient in Microsoft Access ,Excel,Word,Outlook,Host,Visual Banker,Able to Multi-task, Customer service exp. Data entryexp., Ten key by Touch,Filling exp. Excellent written and verbal skills.

EXPERIENCE

Adecco Employment Agency , Stockton, Ca
Customer Service, August,2011-August 2011

Extensive Filling and Faxing of orders also recevive incoming mail ,process incoming orders via email and fax on word and excel.

Jp Morgan Chase Bank, Stockton, Ca
Loss Investigator, March,2006- October 2009

Minimized losses by taking recoveries when available.Closed accounts that had returned deposited items, also compromised accounts, or have been suspected of fraudulent avtivities.Investigated accounts and documented before release of funds to insure that the proper actions were taken.Restricted accounts by placing appropriate restraints, holds, Pledges and by blocking atm cards.Placed a high level of control by following procedures and protocols to insure quality control.

Adecco Employment Agency , Stockton, Ca
Loan Service Representative, December 2004-December 2005

Clear Exceptions by contacting and requesting legal documents on a daily basis from Title Companies and County Recorders Offices.Receive and research incoming leagal documents.Filling of extensive Collateral wallets and Assignments.Audit base files and out in stack order for due diligents.

Adecco Employment Agency, Stockton, Ca
Office Assistant, June 2004-December 2004

Answer phones,Extensive public contact on a day to day basis.Interview and screen potential candidates for employment.Heavy data entry of associates applications, w-4 and I-9 . Extensive alpha and numeric filling on a regular basis.Maintain employee database, make sure all employees information is current.

Adecco Employment Agency, Stockton, Ca
Loan Servicing Representative, June2003-June 2004

Receive and research incoming legal documents, mail.Update database's on a day to day basis such as data entry. Send out legal documents out daily to be imaged . Extensive filing of collateral wallets and assignments.

EDUCATION

Almos Alonzo Stagg High, Stockton, Ca

I am a loyal and dedicated individual , who has the drive to succeed . I enjoy new challenges also learning new skills, I get along well with others and also do well efficiently on my own. I am seeking a position where I can develop and grow while giving my all to an empolyer.

References Available Upon Request