Cheryl Thompson
Address Not Published Online
Pensacola, FL 32526
phone: Phone Not Published Online cell: Cell Not Published Online thompc3 AT hotmail DOT com
OBJECTIVE
- To obtain a position where I can develop and excel while giving my best to an employer.
| EXPERIENCE |
Eddie Zarahn Agency Inc., Pensacola, FL Commercial CSR, March, 2005- present
- Perform account transactions including applications, quotations, proposals, endorsements, cancellations, follow-up, and correspondence on assigned accounts using the Agency's Management System
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Investigate non-renewals and assist in remarketing accounts
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Review, analyze, and submit applications to the insurance companies
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Collect renewal data on assigned accounts
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Perform other duties as assigned.
| | | West Corporation, Pensacola, FL Performance Assessment Specialist, September, 2004- March, 2005
- Responsible for evaluation assigned production employees
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Listen to calls
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Coach and gave feedback on perfomance
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Compiled reports on each Representative of their performance.
| | | AmSouth Bank, Pensacola, FL Customer Service Representative, October, 2001- May, 2004
- Researched and entered customer account information
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Assisted customers with opening accounts, account balances, and installment loans
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Sold appropriate AmSouth products and services
| | | Compass Bank, Gulf Breeze, FL Teller, October, 2000- June, 2001
- Cashed checks for customers
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Received checks for endorsement
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Placed holds on accounts to uncollected funds
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Verified signatures and customer balances
| | | | EDUCATION |
Woodham High School, Pensacola, FL
Diploma, May, 1992 | | | SKILLS
- Type(30+ wpm), Data entry, Multi-line phone system, Filing/Organization, Call Center Operations, Up-Selling/Sales Support, Agency Pro, Agency Software
LICENSING
- 4-40 Insurance license for the State Of Florida
References Available Upon Request
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