Resume for Andrew D. Foster

Directory Home | Print | How To Print? | Download | Login Andrew D. Foster Address Not Published Online Middleton, Idaho 83644 phone: Phone Not Published Online adfoster89 AT gmail DOT com OBJECTIVE To develop and expand my skillset to aid in a long standing career SKILLS Apple CPU and wireless troubleshooting Personal computer and network troubleshooting Mobile device troubleshooting EXPERIENCE Teleperformance USA, 176 N 2200 W Salt Lake City, Utah Technical agent, October, 2010 to present Analyze and troubleshoot incoming technical calls. Documenting issue and submitting feedback for knowledge bases.   Wireless Data Services Global, 10809 120th Ave NE Kirkland, Washington Technical Support/ Customer Care, February, 2009 to October, 2010 Analyze and resolve incoming technical calls and address any cystomer service needs   D.B. Clark Law, 1013 Tyrell Lane Boise, Idaho Technical Support, May, 2008 to August, 2008 Technical support as needed, filing, errand runner.   Ringert Clark Chartered Lawyers, 455 South third street Boise, Idaho Network Administrator, January, 2005 to May 2008 Oversee network operation, network repairs and maintainence, computer work and services as needed   EDUCATION College of Western Idaho, 5500 Opportunity drive Nampa, Idaho Computer Network Ibformation Technologies, Incomplete   Boise State University, 1910 University drive Boise, Idaho Computer Network Information Technologies, Incomplete   Middleton Senior High School, 5 third avenue soutg Middleton, Idaho High school Diploma, May, 2007   APPLE TROUBLESHOOTING SKILLS Able to troubleshoot and resolve issues with Apple CPU units and Airport wireless devices CISCO ROUTER SKILLS Able to troubleshoot and resolve issues with Cisco routers PERSONAL COMPUTERS AND NETWORKS Able to troubleshoot and resolve issues with Windows based CPU units and standard wired and wireless routers References Available Upon Request

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