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Executive Director of Client Services

Job Details

Directory Category: Other
Job Description:

• Scientific Technologies Corporation is looking for a seasoned executive manager to manage our most precious asset – our clients. STC is a national leader in creating, implementing, and sustaining public health information systems. Our clients include state, local, federal, and international public health organizations.
• The individual would report directly to the Chief Operating Officer, and therefore must be able to demonstrate proven leadership experience while having the ability to innovate, formulate creative strategies, and bring them to life. An ideal candidate will bring an entrepreneurial spirit and passion for his/her work.
• As an executive team member of STC, you have access to an executive compensation plan, terrific benefits package that includes: medical, dental, vision, short/long term disability, AD&D, life insurance, and 401K with profit sharing potential. For more information on STC, visit our web site www.stchome.com.
• Job Functions:
• • Oversees all client-facing projects, and is responsible for overall project delivery and client satisfaction.
• • Manage, mentor and build a competent team of client managers, project staff members, and customer support staff
• • Responsible for reporting to ownership on financial state of the projects, and anticipating potential issues in advance of them occurring.
• • Responsible for the corporation’s client contracts ensuring they are executed, updated, and amended in a timely manner to ensure renewal contracts are in place prior to current contracts expiring.
• • Communicate with clients, members of senior management, and highly technical internal staff members. .

Education Requirements:

• • Advanced engineering and/or business degrees required.

Experience Requirements:

• • Must have project management experience, with a strong program management / senior level management background.
• • Must possess knowledge of the project management process.
• • Experience with systems integration, application development, or information technology a plus.
• • Highly developed leadership and personnel management skills.
• • Ability to contribute to STC’s financial and organizational strategies.
• • Superior communication and interpersonal skills a must.
• • Must be a United States citizen or have authorization to work in the United States as defined by the Immigration Act of 1986.

Company Details

Company Name: Scientific Technologies Corporation
Location: Scottsdale, AZ 85258
Telephone: 602-241-1502
Email Address: hope_goodwin AT stchome DOT com
Website: http://www.stchome.com
Company Description:

• STC is widely recognized as a leading public health informatics company in the U.S. We play a key role in protecting the public from diseases. We leverage our more than twenty years of experience to develop solutions important to addressing and solving critical public health issues. Our staff is committed to improving public health through the applied use of population health data collected through modernized information systems. Our staff offers a unique blend of public health advisors and applied information system developers who come together to create cost effective public health technology solutions.
• We greatly value our relationships with our clients — we host numerous public health improvement events every year, including information exchange summits, user meetings, advanced training, and user consortiums that result in the on-going development and enhancement of current products as well as the next generation of products. The events allow our clients to connect with STC subject matter experts and other state health departments to create a consortium that forms best practices and provides innovative solutions to complex problems.